At Luxury Chandelier we provide bespoke lighting solutions so when it comes to placing the order, we require a detailed/specified description of how exactly you would want the item to be.

Online order

When placing your order via website, add a desired item to cart and specify your preferences in the note tab: colour of the finish, colour of the shades, total dropdown of the chandelier (length from the ceiling to the bottom of the chandelier) or any adjustments desirable, then select a payment method and process your payment. You will then receive an email confirmation of your order.

Phone order

If you would like to place your order over the phone, simply give us a call on 0134 482394 and we will process your order for you, giving you a choice of different payment options. After the payment is processed you will receive an email confirmation of your order.

Email order

If you would like to place your order via email, send us a list of products you would like to purchase and specify the quantities as well as any customisation changes you would like to apply (colour of the finish, colour of the shades, total dropdown of the chandelier or any adjustments desirable) to our email address: sales@luxurychandelier.co.uk

We will then generate an order invoice for you and request a payment that can be processed with a desired payment method.

After the payment is processed you will receive an email confirmation of your order.

If you need any assistance, please do not hesitate to contact us.

Email: customercare@luxurychandelier.co.uk or call: 01344 482394